The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Crisis Intervention
Crisis Intervention Hotlines/Helplines
Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
Programs that provide a short-term residential alternative to inpatient hospitalization for adults and/or children who are experiencing a mental health crisis and require 24-hour support in a supervised environment to become stabilized, but do not exhibit medical complications that necessitate nursing care.
Programs that provide a short-term residential alternative to emergency room care or inpatient hospitalization for individuals in need of urgent care related to a mental health crisis, substance use disorder, or both. Participants may be referred by first responders including law enforcement officers, paramedics, and fire department personnel; mobile response crisis teams, and district attorneys. These facilities typically offer a homelike, secure environment with fewer than 16 beds that is less restrictive than a hospital.